Last Updated: 21/10/2024
At Prime Institute, we strive to provide high-quality education and support to our students. However, if you find that our services do not meet your expectations, we have established the following refund policy.
1. Eligibility for Refunds – Refunds may be requested within 15 days of purchase for any course or program. – To qualify for a refund, students must have completed no more than 10% of the course content.
2. Refund Process To request a refund: – Send an email to studentsupport@onlineprime.in with the subject line “Refund Request.” – Include your name, order number, and a brief explanation of your reason for the refund.
3. Non-Refundable Fees Certain fees are non-refundable, including: – Registration fees – Course materials or textbooks that have been opened or used – Any fees associated with certificate issuance
4. Changes to the Refund Policy We reserve the right to modify this refund policy at any time. Changes will be posted on this page, and your continued use of our services after changes have been made constitutes acceptance of the new policy. 6. Contact Information For any questions regarding our refund policy, please contact us at studentsupport@onlineprime.in.